What Information We Hold and Why
We collect the details you provide when registering — name, email address, date of birth and the account credentials you set. Once you start transacting, we also record payment-related data: the method you used (Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX), transaction timestamps and
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amounts. This is needed to verify deposits, process withdrawals and flag unusual activity on your account. We do not store your full e-wallet PIN or bank login — those stay within your own payment provider. Device data (browser type, IP address, session length) is logged automatically
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each time you access the lobby; this helps us detect unauthorised login attempts and serve the site correctly to your region. Where local law requires age or identity verification, we may ask for a copy of your national ID and retain it for as long as
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our obligations apply. You can request a summary of everything we hold on your account at any time through our support channel — availability depends on local law and is accessible where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.